911-Inc. and Intrado® Inc. Collaborate on Successful Next Generation Technology Demonstration
911- Inc.’s QuickResponse™ software and Intrado® Intelligent Emergency Network® verify ability for PSAPs to receive 911 calls over IP
Denver, CO; March 2, 2010 – 911-Inc., a national emergency dispatch center software developer, announced their next generation software, QuickResponse™, has been demonstrated with the Intrado Intelligent Emergency Network, leveraging the Request For Assistance Interface (RFAI) standard that is being developed by the Emergency Services Interconnection Forum (ESIF) of the Association of Telecommunications Industry Solutions (ATIS). This technology will allow emergency dispatch centers to receive 911 calls using the SIP protocol over the Internet, replacing the CAMA phone trunks used today.
“The ability to receive emergency calls over IP is one of the first steps in migrating to a next generation solution,” said Allen Amis, 911-Inc. CEO. “911-Inc. is proud to be at the forefront of testing these new technologies with vendors, proving our commitment to be ready for next generation 9-1-1 data and networks when they are available in any market.”
Today public safety answering points (PSAPs) receive calls through an analog or digital phone line and retrieve ALI location information through a separate modem. In the future, when all voice and data comes to the dispatch center over highly secure IP networks, the 9-1-1 call taker will have instant access to expanded data and location information.
“This is just one of the many benefits of Next Generation call handling,” added Greg Furman, 911-Inc. Vice President of Sales and Marketing. “Answering the call and instantly receiving critical location information can save precious time, which can provide better protection of first responders and citizens.”
About 911-Inc.
For over 20 years, 911-Inc. has been a leader in call handling software development for emergency dispatch centers. 911-Inc. solutions include VoIP, mapping, analytics and reporting, resource management, ACD, alert and other features. QuickResponse, the Next Generation and i3 compliant software package, will allow easy management of voice, data and multimedia streams including instant message, text, photo and video. 911-Inc. solutions can be scaled for state-wide, regional, or local public safety answering points (PSAPs). 911-Inc. fully integrates with existing systems or utilizes partners such as Avaya, Hewlett-Packard, Intrado and Motorola to create end-to-end solutions. 911-Inc. has customers across the U.S. and is based in Denver, Colorado. Learn more at www.911-inc.com.
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Contact:
Jennifer McLeland
911-Inc.
303-619-2632