Open Standards Solutions Through Powerful Partnerships
911-Inc. leverages best-in-class technologies and solutions to drive our open standards-based, interoperable solutions. Below are some of our premier partner relationships.
Infrastructure
As a global leader in unified communications and IP telephony, Avaya’s enterprise-class IP phone solution is the backbone for the 911-Inc. QuickResponse™ solution. 911-Inc. is also a Avaya DevConnect partner which means our products and services have been thoroughly tested to work together seamlessly.
HP provides servers and work station hardware for QuickLink and QuickResponse. Some centers prefer HP and others prefer Dell. We work with both so that you have a choice.
Dell provides servers and computers for call-taking positions that run the 911-Inc. software. Whether your PSAP prefers Dell or HP, 911-Inc. can take care of your needs.
Communications
GeoComm provides accurate map development and highly functional mapping software which interfaces directly with 911-Inc.’s call taking software. Our partnership with GeoComm focuses on technologies that will make the new i3 standards for Next Generation 9-1-1 a reality.
Intrado is a database provider for ALI location information. They also interface with wireless carriers to provide Phase II data to PSAPs. 911-Inc. works with both Intrado and TCS to ensure full coverage of the U.S.
TCS provides ALI location information from wireless carriers. The entire U.S. is covered because 911-Inc. works with both Intrado and TCS.
911-Inc. works with all the major wired and wireless providers to ensure whatever local service provider is available in your region will integrate with all 911-Inc. solutions. These providers are currently deployed with 911-Inc. systems across the country.
Radio
As a leading provider of radio dispatch and signaling equipment, Telex has the most widely deployed IP dispatch solution. Telex converts traditional analog radio to IP for 911-Inc. solutions.
Motorola is the leader in radio communication solutions for emergency dispatch centers.
Voice Logging Recorders
The Stancil Digital Voice Logging Recorder is a long-term recording solution that interfaces directly with the 911-Inc. QuickResponse™ and QuickLink™ software.
VPI provides highly innovative, feature-rich applications for call recording, quality monitoring, performance analytics and eCoaching, giving PSAPs the power to proactively manage dispatch center operations and intelligence.
NICE provides best-in-class dispatch center solutions, including call recording, quality management, interaction analytics, performance management, workforce management, a customer feedback application, and agent coaching.
CAD/Records
VisionAIR has developed an open, integrated software solution—the Public Safety Suite®. This proven solution includes Computer Aided Dispatch and Mapping, Records Management, Mobile Data, and Web-Based Data Sharing for 911 centers, law enforcement, fire service, and corrections.
TriTech Software Systems address nearly every facet of public safety command and control, deployment, logistics, and decision support. TriTech systems provide a high degree of data sharing between personnel-whether at headquarters, in a vehicle, or at a remote location.
New World provides industry -leading integrated public safety software solutions for Police, Fire and EMS including CAD, records management, mobile computing, field-based reporting, corrections management, and information sharing.
Global Software delivers reliable, integrated and timely solutions that ensure a safer community. Global Software provides integrated computer aided dispatch (CAD), records management software (RMS), wireless mobile applications and regional data sharing.
Additional Partners
If you are interested in becoming a technology or service partner of 911-Inc., email us at info@911-inc.com.
