Proven, Cost-Effective Technology For “Generation Today”
QuickLink™
Some agencies need a proven solution with full functionality for today. Budgets are tight, and many PSAPs are being forced to do more with fewer resources. However, you still demand a system that is highly reliable and works every time, because every call to your PSAP could mean life or death. When cost is an issue and quality is a must, your best solution is to turn to a software system with a proven reputation for excellence: QuickLink.
QuickLink is extremely dependable, easy to learn and simple to use. From CTI-based call management to digital mapping and resource management, QuickLink places powerful, intuitive tools in the call-taker’s hands.
QuickLink includes a powerful suite of applications that enable dispatch centers to manage ANI and ALI information, record caller details, and create reports with ease.
MIS (Management Information System)
MIS is a comprehensive tool set for analyzing a PSAP’s performance, trends and capabilities. It gathers and presents statistical call data according to the user-defined rules and formats. MIS also uses graphs, summary and drill-down reports to produce details needed to manage a dispatch center, from trunk/line utilization to ALI response time tracking.
QuickPrint
QuickPrint stores and remembers call detail and ALI bidding from call initiation to call completion and eliminates the need for a hard copy logging printer and physical storage. QuickPrint also gives dispatch supervisors the ability to search information by call type, date, caller information, call taker and trunk/line and locate accurate historical data within seconds.
QuickMap
QuickMap provides call takers with powerful mapping and location tools to effectively handle wireless and wire line emergency calls. Integrated with the QuickLink application software, QuickMap is a complete solution for managing callers’ location information.
QuickALI
QuickALI supports the creation and maintenance of Address Location Information, and if desired, can function as a provider of the ALI data to call processing requests. Deployment of QuickAli is flexible; it can be deployed at a telephone company, in a PSAP or in a networked PSAP environment.
QuickLink Call-Taker’s Interface
For over 20 years, QuickLink has been the choice for dependability and reliability.
