We Have Developed Many Regional PSAP Systems And We Can Help You Create Yours
Consolidating 911 computer technologies to create a regional PSAP call center system is no easy task. Getting PSAPs from multiple jurisdictions to work together is a big challenge, and budget restrictions aren’t making things any easier. Plus, call takers must be able to move from one emergency center in your region to another without the need for additional training.
For over 20 years, 911-Inc. has specialized in developing and implementing 911 software and hardware solutions for emergency dispatch centers. We are experts at integrating multiple PSAPs into a dependable and reliable regional system.
911-Inc. regional solutions are designed to ensure considerable cost savings and efficiencies, and guarantee that your PSAPs continue to save lives and keep first responders safe.
QuickResponse™, our premiere Next Gen 911 and i3 compliant call-taking software package, is ideal for regional PSAP systems because it allows you to easily manage voice, data and multimedia streams. You also enjoy the benefits of having a leading-edge system with VoIP, mapping, analytics and reporting, resource management, ACD and alert capabilities. These features are essential when dealing with large, diverse populations that use multiple communication technologies within your region.
Superior Training and Service
911-Inc. makes it easy for regional PSAPs to meet the demands of Next Gen. We will provide all the hands-on system training you need, and make sure that call takers can move from one call center to another without needing additional training.
You will also benefit from having several tiers of customer service and expert phone support available to you 24/7. We also offer extensive customer service options that include fast and efficient on-site and remote service capabilities. This greatly enhances system performance, and allows call takers to focus on what’s most important—saving lives.
Regional Scenario:
Regardless of PSAP size, QuickResponse delivers effective integration of multiple centers. Each center maintains autonomy and individual operability while utilizing the combined efficiencies and capabilities interoperability affords for backup centers, mobile EOCs, integration and resource sharing among multiple centers, etc.
Click here to download our interoperability scenario brochure